ORDER PROCESSING:

Orders placed on Unscathedsoul.com are processed Monday–Friday and shipped within 3-7 business days. Excluding the weekend and major holidays. Once your order is processed and shipped, you will receive an email notification with your tracking information.

DISCLAIMER: Cancelation and address modification requests for orders placed on Friday-Sunday will not be accepted. 


U.S. SHIPPING:

We offer the following domestic shipping rates in the U.S. below:

  • Standard – $10

  • Free shipping in the U.S. for all orders over $65. Exclusions apply.

INTERNATIONAL SHIPPING:

Unscathedsoul.com does not ship to international countries.

SHIPPING & HANDLING

RETURN GUIDELINES

RETURN POLICY:

  • You have up to 3 days upon receiving shipment to return items purchased on Unscathedsoul.com.

  • Orders must be returned by mail only.

  • Returned item(s) must be in new and unused condition with the original tags still attached.

  • Undergarments, swimwear, and fragrances cannot be returned due to our hygiene policy.

  • Once your order is received and inspected, a refund to your original payment method will be processed.

  • Shipping charges are non-refundable.

  • Once your return is delivered allow 3-5 business days for inspection.

  • After inspection allow 24-48 hours for your refund to be processed.

  • Customer is responsible for all return shipping charges.

DISCLAIMER:

Frequent returns or unusual patterns/activities will be flagged in our system. If we notice that our return policy is being abused, we reserve the right to cancel or refuse future orders and cancellation requests. Please review our TERMS OF USE.

EXCHANGES:

Unscathedsoul.com does not offer exchanges. We ask that you return the product for a full refund and place a new order for the preferred item(s)..